Type of Customer*
New CustomerExisting Customer

Name*

CNIC*

Gender*
MaleFemaleTransgenderPrefer not to disclose

Email*

Contact Number Mobile*

HBFC’s Account Number (For Existing Customers)

Nature of Complaint*
Collateral/ Loan documentation/ Security issuesDelivery issues related to Statement/ Repayment Schedule or Notice for repayment.eCIB issuesFraud & ForgeryHarassment/ misbehavior issuesInterest rate issuesLoan Processing issuesMis-selling/ MiscommitmentsMiscellaneousNOC/ Loan clearance issuesRecovery/ Repayment issuesService Charges issues

Date of Incident*

Branch Name*
AbbottabadAttockBahawalpurBahawlanagar BahawlanagarBannuChauburji Branch - LahoreChitralCustomer Facilitation Centre (CFC)DaduDefence Phase-3 Branch - LahoreDera Ghazi KhanDera Ismail KhanFaisalabadGilgitGujranwalaGujratGwadarHunzaHyderabadIslamabadJhangJhelumJohar Town Branch - LahoreKarachi - Civic Centre BranchKarachi - University Road BranchKasurKhairpurKohatLarkanaMansehraMardanMirpur (AK)MirpurkhasMultanMuzaffargarhNawabshahPeshawarQuettaRahim Yar KhanRawalpindiSahiwalSargodhaSheikhupuraShikarpurSialkotSkarduSukkurSwatTando AdamThattaVehariWah Cantt

Complaint Detail*